PRIVACY POLICY

1. Introduction

Welcome to Nviseon. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services and visit our website at https://nviseon.com. By accessing our services, you agree to the terms set out in this policy.

2. Information We Collect

We collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and other details you provide through our contact forms, booking forms, or during consultations.
• Technical Data: IP address, browser type, operating system, and other similar information collected automatically through cookies and analytics tools.
• Usage Data: Information on how you use our website and services, including the pages you visit and links you click.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve our SEO link-building services.
• To communicate with you regarding inquiries, bookings, and consultations.
• To process payments securely via third-party payment processors like Stripe.
• To analyse and enhance user experience on our website through analytics tools.
• To comply with legal obligations and protect our legal rights.
• To send marketing communications, if you have consented to receive them.

4. Legal Bases for Processing (GDPR Compliance)

We process your personal data based on the following legal grounds:

• Consent: When you provide consent for us to use your data for specific purposes.
• Contract: When processing is necessary to fulfill a contract with you.
• Legitimate Interests: When processing is necessary for our legitimate business interests.
• Legal Obligation: When processing is required to comply with legal obligations.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Once the retention period expires, your data will be securely deleted or anonymised.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such data, we will take steps to delete it.

9. International Data Transfers

We may transfer your personal data outside of the UK or EEA. When we do so, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or other legal mechanisms.

10. Security of Your Data

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure. However, no online transmission can be guaranteed to be completely secure.

11. Data Subject Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of any inaccurate data.
• Request deletion of your data under certain conditions.
• Object to the processing of your data for specific purposes.
• Request data portability.

To exercise these rights, please contact us at support@nviseon.com.

12. Automated Decision-Making

We do not use automated decision-making processes that have legal or significant effects on individuals without human intervention.

13. Complaints Procedure

If you have any concerns about our use of your personal data, you can lodge a complaint with us at support@nviseon.com or with the Information Commissioner’s Office (ICO).

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our services after any modifications constitutes acceptance of the revised terms.

15. Data Breach Notification

In the event of a data breach, we will notify affected users and relevant authorities as required by law. We will take appropriate steps to mitigate any potential harm.

16. Data Protection Officer

For any data protection concerns or inquiries, please contact our Data Protection Officer at support@nviseon.com.

17. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes arising under this policy shall be resolved in the courts of England and Wales.

18. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@nviseon.com
Phone: +44 7368 594195